There are regular analyst “report cards” for consulting companies, and shortly after I joined Publicis Sapient I had the opportunity to work on one of them.

Debleena Paul was the Olympic-class coach who led me through the entire process

The process of preparing for the review was intense. A large, cross-capability team got together to bring everything in focus for the Forrester reviewers. It all helped me more deeply understand how invaluable it is to have the analyst community out there to be a measuring stick for our work.

🎉 And What Happened?

The outcome was all worth it, as I’m quoted in the press release here:

We are honored to be recognized by Forrester as a Leader in digital experiences that enable our clients to exceed their customers’ expectations. For just as long as Apple has dominated in design, we’ve been quietly crafting ‘dataful’ experiences for our clients that combine consumer insights with new technologies to create transformative business value.

John Maeda, Chief Experience Officer at Publicis Sapient

What’s missing in the official press release, of course, is the feeling of elation we all felt to hear this good news.

The moment that Michael Riley and I heard the news!

👉 Work With Us


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